Air Canada review by Jason

I thought this is a better airline.probably wrong airline.this airline is not as good anymore as it was 20 years ago.i booked my flight to US my flight was at 5 I went to visit one of my family in hospital and I arrived at to the counter.i was told by the counter attendant that the system is closed for that flight I was told to rebook...and I was told that you can't board this flight you are late.i informed them there is still one hour and I can be at the gate in 15 min.they said no you have to rebook.i had to had back home.i told this to my brother in law.he said he also had a bad experience with this airline and he will never fly with this airline.he said you would have asked me first about this airline.when you book online they will take your funds immediately and when you request for reimburse they will never bother.my family and I will never book with this airline.i had to hold for an hour and a half on the phone to get someone.will never book with this airline.