Passenger Review

Air Canada review by Dave 2016-09-02

4 / 10

01 September, 2016 by ar

Economy Class

With our round the world airfare we decided on using Star Alliance thinking we'd have a reasonable standard; not so! even though we booked flights 11months ago my partner and I were often allocated seats apart from each other; aisle seat requests were ignored; flights cancelled and changed without consultation; service staff rude and inattentive; seats uncomfortable for long flights; leg room taken up by an electronic box (in each seat); lack of water being offered. Will never use again unless there is no alternative

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Air Canada

Air Canada

Overall Value for Money

3

Seat and Cabin Space

1

Customer Service

2

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline