My luggage was lost. Ethiopian airlines acts as nobody is asking. They don't care at all. I went everyday to the airport, i sent emails, i placed claim over Facebook messenger, i asked our embassy in Freetown to send them letter,... i did everything possible but the airlines answer was always "we don't have info" since 2 weeks till now. Is it possible? How such company is taking care of lives? Of maintenance? This is the worst and most dangerous airlines ever seen!!!
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Ethiopian Airlines
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
3
In Flight Entertainment
1
Baggage Handling
1
Check-in Process
2
Meals and Beverages
1
Recommend Airline