Passenger Review
Malaysia Airlines review by Jaffer
2 / 10
02 October, 2020 by Jaffer Bhatti
One of the most pathetic airlines of the world. I have booked tickets for my parents with Malaysian Airlines. They had a connecting flight with Turkish Airlines and the layover between connecting flights was 90 mints. Flights left from Perth with a delay of 30 minutes and they just issued one boarding pass and told them that they will get other boarding pass from Turkish Airline help desk on KL Airport Malaysia, so technically they have 60 minutes left to change the flight. When they landed on KL Malaysia and went to Turkish Airline help desk they said they didn't receive any information from Malaysian Airlines. Just imagine the level of professionalism of Malaysian Airlines. When they went to Malaysian Airlines help desk they had closed their help desk and eventually my parents who are diabetic patients missed their flight. It was almost midnight and no one was there to help them. This incident was happened with 11 passengers from the same flight. I will never ever recommend Malaysian Airlines to anyone in my life. Save your time and money and find a better airline.
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Malaysia Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline