Passenger Review

Delta Air Lines review by Janet

6 / 10

20 June, 2019 by Janet Hagen

Economy

The stewards were top notch, but I could not have been more uncomfortable in the seats! I have flown to Europe and Africa at least 20 times and was shocked to find out an international flight had seats so tightly packed together and that I could only recline about 2 inches. I could barely move down the aisle pushing my carryon without bumping into others. The seats in front were so close to me, I had only about 6 inches to squeeze my body between my armrest and the seat in front of me. I believe these tightly packed seats are dangerous if there was an emergency, I doubt people could get out of the plane in time. The greediness that this presents is as shocking as it is dangerous. I will be reporting this to the attorney general as well as writing more reviews wherever I am able. Shame on Delta/KLM for not caring about your customers. I will never book an international flight with your company again. I hope my reviews and comments will lose some of your customers to other airlines who care more about their customers well-being.

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Delta Air Lines

Delta Air Lines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

5

In Flight Entertainment

3

Baggage Handling

4

Check-in Process

5

Meals and Beverages

1

Recommend Airline