Passenger Review

Thai Lion Air review by Cindie 2016-01-22

3 / 10

21 January, 2016 by ar

Economy

Flight was scheduled to take two hours (when actual flight time is 1 hour 15 minutes). We arrived just on time after waiting and extra 45 min in Don Muang (for a ontime plane) Horrendous check in lines (took more than 40 minutes). If you show up more than an hour before your flight they will call people from other flights departing before you to go to the front. Even if they arent leaving for another 55 minutes. Not a good option if you need more than 15kg of checked luggage. Cant prebook extra online and airport prices are very high. Require lap infants to wear an infant seatbelt. Not a requirement of othet airlines including north america and a hassle to keep baby in it. Place infant life vest in seat pocket which takes up 2-3 inches of leg room. Have to pay for infant which is not the case if you fly Nok, but Thai lions costs are usually less.

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Thai Lion Air

Thai Lion Air

Overall Value for Money

4

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline