South African Airways (SAA) review by Jeffrey

We paid almost $17,000 for two round trip tickets in Business Class from the USA to Madagascar via a stop in Johannisberg. We were mislead in thinking we would get first class treatment as business class is their name for first class. The seats were uncomfortable.The food was poor, that is when we actually got meals. We are both vegetarian and this was correctly entered into the SAA booking. I even checked at their desk in the Joh. airport. But on 3 of four flights we got no meals because they had no vegetarian food for us. On one flight our original e-ticket with seat assignments was ignored and we were forced to sit many rows apart from each other. We do not recommend SAA and will not take it again.