I flew from Brisbane to Newcastle on 14JUL16 by Dasg 8-400. Halfway into the trip the plane had to return to Brisbane with technical problems. Upon landing within 20 minutes we had been transferred to a back up aircraft and were airborne again with 1/2 an hour. Excellent service which reduced our disruption on the trip to a minimum. Staff kept us informed on what was happening and were efficient and polite.
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QantasLink
Overall Value for Money
5
Seat and Cabin Space
4
Customer Service
5
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline