My wife and I travelled on flight QF653 which was the last flight of the day. I walked into the lounge and advised my wife that we should jus sit close by the nearest way out to the gate. My wife got me some food and drink, we had two hours to wait for our pllane. The reason I sat near the way out is I have a problem walking which is usually not a problem.. I do not usuallly have a problem walking so never requested a wheeel chair. However as soon as I stood up to go to the gate as boarding had started, I said to my wife I need a wheel chair. She said, it is too late. I spoke with the man on the desk, he picked dip the telephone spoke with someone else and ordered a wheel chair. He also advised every thing would be fine. A chair arrived as said, I was wheeled to the door of the aircraft, then the staff on board escorted and helped me to my seat. While on board I slept so no cod or drink to score. Time to land the staff were terrific checking I was ok and assisted meson to the wheelchair, once on it I was pushed to the bag collection area. I am writing this to thank the people (who’s names I don’t know) and would like to thank them, for their help and care, from the man at the Buisiness centre to the staff on the plane and the man at Perth.

QF 2426 Newcastle-Brisbane Easy and pleasant check-in of baggage (after online check-in). Flight delayed 10 minutes but information was prompt. A surprise to receive a snack-box and beer, wine, etc for a mid-afternoon flight. Pleasant staff and a comfortable flight.

Very disappointed we booked Qantas but found out we got Qantas link a regional airline but the flight was from Brisbane to Adelaide hardly regional. the plane was an old second hand B717-200 a variant of the old Douglas DC-9, bit cramped, but by far the most shocking was the noise i have never experienced such an incredible loud noise inside an aircraft . i asked the air-hostess if she had any ear muffs she smiled and said no but that it was really noisy sorry.

QANTAS AIRWAYS B 717-200 Had no idea that Qantas had such old and dilapidated aircraft in service it was quite a shock. The seat area was small and legroom cramped.but the most terrible part was the excruciating noise levels.on this plane.I dont like to complain but this was no joke I had seat no 18 so i pity poor people back of me.

QF1579 sunshine coast to maroochydore is unreliable. Avoid qantas to the sunshine coast as they dly the most unreliable planes on this flight. No courtesy when disruptions occur. They hide behind qantaslink and pass the buck

Flew Brisbane/Townsville on B717 business seat. Revamped interior is great, seats are comfortable, cabin staff are attentive, good choice of meals. On this flight for some unknown reason no IPads were supplied so I was unable to view any inflight entertainment. Crew were unable to say why no IPads were loaded with the aircraft. This marred what I think is a great product for regional travel with the B717 a very comfortable aircraft.

I flew from Brisbane to Newcastle on 14JUL16 by Dasg 8-400. Halfway into the trip the plane had to return to Brisbane with technical problems. Upon landing within 20 minutes we had been transferred to a back up aircraft and were airborne again with 1/2 an hour. Excellent service which reduced our disruption on the trip to a minimum. Staff kept us informed on what was happening and were efficient and polite.

I loved my Friday afternoon flights from Whyalla to Adelaide, particularly the wine and snacks! I would like to know which company produces the delicious snacks. Can you tell me?

Qantas was all right but on my flight the food was a small chocolate bun and cinnamon cookies.The crew were so nice helping passengers if needed thats what qantas is all about right it feels like one big family when you fly qantas.But there were some negatives like the food and there was no entertainment like canberra gets entertainment but mackay flight don't it was ok 7/10

Huge raps for the Flight Stewardess on our flight to Lorde Howe Island on PM flight 17/10/15. She had us all singing Happy B'day & made all feel part of a small family. All talked about how lovely she was. Congrats also to QLink staff at LHI terminal for going over & above after birdstrike forced cancelled flight. Acted very professionally, tending to everyones' needs. Found us o'night accom, meals, and new flights under very trying circumstances. EDITORS COMMENT: We love hearing stories like this - thanks for sharing.