Lufthansa review by Arjen

In 1 month I called over 13times, send an email twice (on Lufthansa’s request), asked no reply I asked for updates on Social Media and requested three times a call back. And none of this has helped me one bit, other than a lost flight ticket of 600euro + an expensive phone bill because I had to made some of the phone calls from abroad. And the request wasn't so hard you would say: "Can you please change my flight to November 7th to 29th? Yes, sure +€155 extra cost is okay". But during verification the phone connection was lost. I called back immediately, but apparently there was only one employee who had the authorization and they made it impossible to get in touch with him. Bizar fact, I send an email on December 2nd an dreceived a reply more than one month later on January 7th, the day my flight was scheduled and a few hours before departure.