Not surprise they went bankrupt in Brazil a couple years ago. They charge 250USD for checking a second bag (abusive charges), airplane with tiny seats and they put me on the last one which does not go down. Crew members without manners (uneducated, impolite). Horrible airline company, I am never flying them again and will ask employees from my company not to fly them.
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Avianca
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
1
Check-in Process
1
Meals and Beverages
1
Recommend Airline