Southwest Airlines review by Jill

I have had so many bad experiences with other airlines. Southwest is family and military-friendly. Their baggage policy is unmatched. Their pilots always come out and say hello to my kids while we are boarding and/or getting off the plane. The free movies and shows have saved me on long flights with 4 kids. Check-in is so easy. Everyone I have come in contact with who works there has been so kind and helpful. I had to contact customer service twice and they were so helpful and fixed my situation right away. We will always fly Southwest whenever possible!