Have flown Pegasus many times over last two years through their Istanbul hub to & from U.K. & Sharm. I had no problems until my last three flights all of which were delayed resulting in missed connections. A noticeable drop in customer service has also occurred with uninterested & rude staff now the norm. Lounge staff at their Istanbul hub worst I've experienced in many years of travel. Will no longer use this airline & would not recommend it to others.
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Pegasus
Overall Value for Money
3
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline