Passenger Review

American Airlines review by Sabrina 2017-05-12

6 / 10

11 May, 2017 by ar

Premium Economy

American Airlines lets people in higher boarding groups load the plane without notice -- therefore my carry on gets taken away by the time it's my turn. So, I paid for priority seating and a guarantee last time. Still, my bag was taken. I have flown 3x within the month and my carry on has been checked consecutively. Personal items such as backpacks should be placed under the seat -- get it together. I fly American only because my work pays -- I will never fly them on my own accord.

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American Airlines

American Airlines

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline