Flew from KUL to BKK. Original flight was 12.15pm which was changed to another flight at 14.50 but ultimately only took off at 1645pm. For a 2 hour flight to be delayed more than 4.5 hours is unacceptable WITHOUT any reason given.
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Malaysia Airlines
Overall Value for Money
n/a
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
2
Baggage Handling
3
Check-in Process
2
Meals and Beverages
3
Recommend Airline