Passenger Review

AirAsia Thailand review by Jose Carlos 2016-07-23

5 / 10

22 July, 2016 by ar

Premium Economy

I've been flying Thai AirAsia since they started operating the Bkk-Macau route. And I regularly still do it on a bi-monthly basis as my house and family reside in Bkk. Not surprise, then, that most of the air hostess already know me well. This to say that I don't have any complaints about the rendered service. Normally on time, friendly staff and reasonable catering for a low cost company. My only remark regards the ridiculous use of pre-recorded messages that are broadcasted during the 2.30 hours flight. Security warnings, of course. They are mandatory and we get used to them. But being flooded with totally useless messages during the flight and at a very high level of sound is really bothering me, namely, by not allowing to take a rest when I fly on the 6.35 am flight. "Hope your meal was good", "Now you can buy cheap articles" and so on... a never ending story. Really annoying!! I think that during the time of the flight, only for 30 mns we can get some silence. I hope that this sound pollution policy can be revised and allow the passengers to have some deserved rest.

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AirAsia Thailand

AirAsia Thailand

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

4

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline