Passenger Review

Spirit Airlines review by Laura 2017-07-30

3 / 10

15 August, 2017 by ar

Economy Class

WoW is all I can say! Think twice before trying to save money! Our flight on July 20 was delayed 2 1/2 hours. Wee weren't notified until we were an hour from the airport. We waited 5 hours as a result in the airport. They compensated us with $50 vouchers each for a future flight. When we flew home they REFUSED to let us use those vouchers. Funny! The customer service personnel n SUPERVISORS were rude and unwilling to do anything. Treated me like I was stupid and couldn't understand English! Filling a complaint with the BBB! Neve again! It's an al a carte airline. They say cheap flights but charge you for everything seperately

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Spirit Airlines

Spirit Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

2

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline