it appears that Singapore Airlines slogan "Placing you at the heart of everything we do", only applies when you are actually travelling, any customer service does not extend to dealing with complaints regarding delays quickly and efficiently. We were delayed 24 hours in September 2023, and we are still waiting for the airline to resolve and comply with UK civial aviation rules regarding compensation.
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Singapore Airlines
Overall Value for Money
2
Seat and Cabin Space
2
Customer Service
3
In Flight Entertainment
3
Baggage Handling
2
Check-in Process
2
Meals and Beverages
2
Recommend Airline