Passenger Review

Delta Air Lines review by Rosalia 2016-06-29

6 / 10

28 June, 2016 by ar

First Class

I checked in at EYW on DL5569 but realised that DL1128 was seriously delayed. I can see that the ground staff trying to appease the customers. DL1128 was due to depart at 7am but it departed at about noon on June 24th. Crew on DL5569 was somewhat concerned about me standing as I need to wait my turn to use the only toilet on this CR-700. They were polite but I can see that they were wondering why I am standing in the middle of the plane. At ATL the boarding procedure for DL25 on June 24th was professionally carried by the crew. The food was nice but the seats were not comfortable for a 767 and one is very close to one's neighbour. The toilet quickly became quite dirty with tissues and I guess water on the floor of the plane. This was in contrast to DL24 (which I took on June 18th). DL24 was clean and the crew were more friendly and fun to be around. Guess it all depends on the crew and who's on board. I would rate my overall experience as satisfactory

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Delta Air Lines

Delta Air Lines

Overall Value for Money

3

Seat and Cabin Space

1

Customer Service

3

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline