They cancelled our flight with no warning. Telling us the airport is closed, the airport was not closed until much later in the day. Other airlines were still flying to the Bandung airport much later in the day. They made no effort to arrange alternate travel arrangements or to give compensation for our expense. Do not fly with this airline. Better to book with other more professional airline even if more expensive.
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Citilink
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline