Citilink theft. I booked flights with Citilink on 20 January cost AUD4,070 flying Avalon-Denpasar return. Citilink cancelled the flights on 2 March. I applied for a refund, on 5 March I was advised I would receive a refund in ‘30 work days’. I have no refund. This is theft. Do not book with Citilink.

I'm only disappointed by the fact that Citilink doesn't accept International Credit Cards/ Oversea cards. As a westerner and someone who doesn't usually stick around one location for long, having to purchase/make the local credit and to visit retail shops are not really convenient for me. I hope they'd accept Internation cards soon and I wish someone would've given me a heads-up.

BKS-CGK 12/10/2018 the flight was so impressive

JOG - BPN 11/28/2016 Thanks a lot citilink

BTH - KNO- BTH, On time, smoth landing, cheap

Excellent

Very Satisfied with this Airline, the schedule is always on time when I used this Airline :)

BPN-CGK. Good service, friendly staff. Ticket is also cheaper than its competition. Comfort is so-so being a LCC after all

They cancelled our flight with no warning. Telling us the airport is closed, the airport was not closed until much later in the day. Other airlines were still flying to the Bandung airport much later in the day. They made no effort to arrange alternate travel arrangements or to give compensation for our expense. Do not fly with this airline. Better to book with other more professional airline even if more expensive.

DPS - CGK late for take off without any information from flight attendant, but when i ask the reason they explain the reason of the delay friendly.