Fiji Airways review by Nuno

Flying from Nadi to Christchurch. At the check-in counter the company asked for the "ticket out of New Zealand", witch I promptly show. It was a ticket from Auckland to Santiago (Chile). The agency from I've bought the ticket didn't sent the "booking reference" of the flight, but I had the booking flight proof and the receipt of payment. Fiji Airways refuse to check me in because I didn't have the "booking reference" (for a flight 3 weeks later out of NZ). Worst, they didn't even offer to help or sugest any solution, just saying I had 20min until they close the check-in, refusing to call NZ immigration services to expose the problem. It was night time in Europe, and after 20min and more than 60 Euros on the phone I got the mighty "booking reference"! Arriving in New Zealand, 99% sure, they made me for that spend 1h in Customs running through all my things during an extensive interrogation. It makes no sense playing with people lifes in a job that you are supposed to help people that paid for a service. Worst flying company I ever travelled.