Passenger Review
Swiss International Air Lines review by Ido
4 / 10
15 August, 2022 by Ido Kalir
The flight itself was no frills, minimal service, minimal food, no entertainment, and that was fine with me. What isn't fine is that it's been 4 days and I still haven't received my luggage - and NOBODY CARES. I don't know if it's delayed, stolen, lost, on its way, or already here. Called Swiss several times and each rep sent me to speak to someone else: 2 phone number where I was told to call back the airline, and one email address THAT DOESNT EXIST. There is no one to contact, I just have to sit and wait for god knows how long. They just don't care.
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Swiss International Air Lines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
Check-in Process
Meals and Beverages
Recommend Airline