Passenger Review

Ethiopian Airlines review by Milli

7 / 10

24 June, 2019 by Milli martins

Business

I flew Ethiopian return from CPT to UK. I upgraded my ticket for the return journey (ET847). The seating was fantastic - but I was totally disappointed with the food served. I am GF and I never got a decent meal… Even though the hot dinner was GF, the other items on the tray were full of Gluten! If I had not checked the ingredients I may have been poisoned. I thought the food would be better in Business. Other passengers had a choice, I had to eat what was put in front of me. The before-dinner snacks were full of Gluten. For starters I was served fruit salad and green salad, followed by a fish-dish with tomato (it looked like it came from Economy). The dessert trolley and chocolates were full of Gluten! The service, staff, and bed were fantastic, but the meal was disappointing. Ethiopian did not even try! I am unhappy that I paid so much and ended up eating the same, boring meal that I got in Economy. I would like Ethiopian to upgrade my partner's ticket free of charge from ADD to CPT when he returns mid-July. Upgrading his ticket would make me happy again.

0

Comments

No comments yet, be the first to write one.

Ethiopian Airlines

Ethiopian Airlines

Overall Value for Money

2

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

3

Baggage Handling

4

Check-in Process

4

Meals and Beverages

1

Recommend Airline