American Airlines review by Frankie

I fly at least twice a year using American. The pleasantry of their employees and excellent customer service begins when you enter the Airport. From the check in staff at the front desk until you exit your last flight and leave the airport. I am always treated special. Military on the plane get moved to First Class when available. One passenger just had boots on. The attendant asked him if he was military. He said, "Yes" and she moved him to first class. Now that is an eye for detail. They also give Military in Coach first class meals, etc. WE non military are also treated very well. The hospitaarlity on every flight I have had has always pleased me greatly. i learned recently that every Flight Attendant is rated Medic Classification and spends a week every year taking refresher courses. Also courses they are required to complete online. No other airline does this. If you take sick or injured while on the plane they know what to do.