Czech Airlines review by Cheryl 2016-10-09

We booked this flight online with Ocheapair.com and understood we had a limit of 23kg for our baggage. Upon check-in we were told we only had 15kg and were forced to pay $175E on the spot. Personnel was rude and would not work with us on the matter to reduce the cost. No airline I've ever flown has this low of weight limit (even Spirit Air which is a very low cost airline). Appalling. The gate changed and no announcement was made until after we inquired, flight was delayed and no announcement was made. Others were also upset and found staff to be rude. Will no doubt not use this airline again. This seemed like a reasonably priced flight but soon became rather expensive. Not happy at all with this airline.