IndiGo review by SHAMMI

Flight date 07th April 2018 2045 hrs I checked in two hrs earlier. At the check in I was one kilo over baggage allowance. I was asked to pay as I was informed that they had "zero excess baggage tolerance". However I had web checked in earlier. I had paid Rs 800 for a seat which was first row as the airline claimed larger leg room for this seat, At the duty free I did some shopping. Boarding gate was at the end of the terminal so a long walk. Indigo probably opts for these gates as they may incur lesser airport charges. At the boarding gate hand baggage was weighed again. This was including my laptop bag+one tote+ the duty free shopping bags( never seen in my entire life duty free purchases being weighed by any airline, or for that matter hand baggage being checked at boarding gate for weight. I am a frequent flier since the last 35 years & flown most airlines). This is my first review for a airline and comes from total frustration and disgust with this carrier. I was asked to pay for 8 kilos. On board: Pathetic in flight service. Cabin crew was missing from the galley most of the time. They were in the aft galley with the others gossiping. Their meal services lasted 10 mins as hardly anyone purchased the snacks/drinks as they were priced very high. When I asked the crew for a second glass of water she queried" anything else"(tone suggested dont disturb us). On board menu as below PRINGLES $2 BANANA CHIPS $2 COOKIES $2 SUGAR FREE COOKIES $3 CASHEW $3 SMOKED ALMONDS $3 BANANA CAKE $ 3 TEA/COFFEE/CANNED JUICE $3 VADA PAO $3 TOTATO CHEESE LETTUCE SANDWICH $5 PANEER TIKKA SANDWICH $5 POHA $3 RAVA UPMA $5 SAMBHAR CHAWAL $5 CUP NOODLES $5 (HOW RIDICULOUS CAN IT GET!!!) CHICKEN JUNGLEE OR TIKKA SANDWICH $6 BLACK LABEL WHISKY 50ML $7 SO A VERY LIMITED BASIC MENU I paid $23 for my drinks and meal. No change available for a $100 or $50 note. So be prepared to pay by credit card. IN FLIGHT ENTERTAINMENT: NONE The two seats next to me were empty. But the first row the arm rests do not go up. So one cant use the next seats to spread out. I saw passengers in the rows behind doing that I I wondered why I had paid Rs 800 extra for 6 inches of extra legroom. LANDING: The pilot landed halfway down the runway. Where runway 270 is intersected by the 2nd runway and applied full thrust/brakes to stop before he came to the end. De accleration rate much more than normal throwing some loose objects back. WHERE IS FLIGHT SAFETY INDIGO??? For the flight I spent: Excess baggage at checking in bags: Rs 1900 Seat 1C extra payment: Rs 800 Extra baggage at boarding gate: Rs 8500 Flt Ticket: Rs 5600 Meals/drinks on board: Rs 1500 Total: Rs 18300 NO frills airline fare which seems good at Rs 5600 gets hiked to Rs 18300. For that amount I could have travelled business class on any reputed airline!! WAY TO GO INDIGO!!! WITH THIS KIND OF SERVICE YOUR DAYS ARE NUMBERED!!!