Only one that need to be improved is check in service on airport, especially for passenger that already checked in via web/mobile. Differentiate how to handle check in baggage will be more point e.g sometimes, passenger take to much baggage to put on check in, it should be there is one special counter to handle it, so that the queue is not too long.
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Garuda Indonesia
Overall Value for Money
3
Seat and Cabin Space
5
Customer Service
5
In Flight Entertainment
5
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
5
Recommend Airline