Porter Airlines review by H 2017-08-11

When we originally booked this flight we were told there was only one stop. They never told us about the touchdown in Ottawa that added an extra 2 hours to our flight to Toronto. Once in Toronto we were delayed 2 1/2 hours due to "weather" to get to our final destination. The Porter lounge in Billy Bishop Airport is small and because most of their planes were delayed was crowded and many people did not even have a place to sit. There was only 1 place to purchase food and the food was terrible and extremely overpriced. Our flight home was even worse. We were delayed in Newark for 7 hours and by the time we reached Toronto we had missed our connecting flight to Halifax. No one at Porter was any help to us and we were left to fend for ourselves by finding a hotel (luckily our travel agent was able to help us) This was on a Wednesday and Porter rebooked us on flights going home Friday and Saturday with the hotel expense coming out of our pocket. We did not find that acceptable and booked a flight with a different airport the following day. Porter has advised they will not reimburse our portion of the flight from Toronto to Halifax which we did not use. If you plan to use Porter airline