Passenger Review

Malaysia Airlines review by Read

4 / 10

14 April, 2020 by Read Woolman

Business Class

Flew business class Bangkok to KL. 13 passengers including my partner and I. Seated middle of cabin. Meal menu offered all other passengers then when finally served, our selection not available as had run out. This has happened before on this airline. Flights attendants both rude and off hand. Interesting, we were the only Europeans in business class. All other Asian passengers served first. Frequent flyer, always business class, never happened before on American, Thai, Singapore, Korean, British, Hawaiian, Emirates, Qantas, and more. Very poor, airline definitely second rate on this basis. Only use as last resort.

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Malaysia Airlines

Malaysia Airlines

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

3

Baggage Handling

3

Check-in Process

3

Meals and Beverages

1

Recommend Airline