Passenger Review

SATENA review by Sri Venkatesh Shyam Kumar

6 / 10

18 February, 2020 by Sri Venkatesh Shyam Kumar Ranganathan

Economy Class

Full review is available in this video: https://youtu.be/6cxe23x1rjE. I decided to fly from Medellin's Enrique Olaya Airport as I can save some time and few pesos as it was located inside the Medellin city compared to the Jose Maria Cordova INTL airport which is located far from Medellin city. Only Satena airlines offer flights between EOH and BOG route. Heard that this airline has frequent cancellations and delays. Check in was smooth but as per reviews my flight which has actual departure on a 12.32pm was also cancelled and I was later accommodated on 3.00pm flight, so my purpose of saving time in the commute to airport was ruined. My flight was operated with an ATR42 aircraft, it was very old and the aircraft's cabin was dirty. However if there was no cancellations, I would definitely fly with them again.

0

Comments

No comments yet, be the first to write one.

SATENA

SATENA

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

3

Check-in Process

3

Meals and Beverages

n/a

Recommend Airline