Southwest Airlines review by Paul

My fiance and I got an offer to fly private to NYC but still needed our return flight back o Texas. So we "no-showed" because we only had an option to cancel both flights and not just the 1st flight. So they then cancelled our return flight as well and kept $1,200. They were then semi-rude on the phone. This policy is a joke and I have done this 2 other times for a past United flight and they did not do this. No wonder Southwest stock is half as much as United stock. Terrible & greedy company.