AirAsia Malaysia review by Monashalyza

If I can help it, I will never ever fly with AirAsia again. Customer Service is not something they care about. Their customer portal/mobile app does not work, their live chat is useless. Cabin was clearly not well cleansed because a few passengers and I had our sinus triggered on a flight to Sydney! Their pre-book meal system is haywire and got our orders all wrong! And when I tried to explain to the cabin crew, she cut me off and I had to ask her to shut up and let me finish my sentence! Food served are also overpriced for its lousy taste.