American Airlines refused to refund my $25 :) I was told due to my ticket restriction I need to check in at the gate. I did and then they charged me and two others in my party $50 each for our carry on. I asked why $50? Shouldn't be $25? I was told if you check your bag at the gate is $50 and if check your bag at the ticket counter is $25???? Hello you told me go to the gate and now you are charging me $50 instead of $25????? That was my last trip with AA.
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American Airlines
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline