AZAL Azerbaijan Airlines review by Andrea 2013-10-14

It was very annoying when the airport staff could not finish the documentation before I could finally board the connecting flight. I almost thought I was going to miss the connecting flight! I didn't have my passport with me for such a long time that I thought they are plotting something against me or may be kidnap me! The atmosphere at the airport was very dodgy and I spend several minutes feeling very insecure. They speak very poor English, have very primitive mannerism and do not know some simple basic rules of a civilised society. I am sorry to be so opinionated but I genuinely believe that they have a long way to go before they can deal with international passengers from developed world effectively.