Royal Air Maroc review by Mare

I experienced a flight technical problems with a very poor communication from the flight attendance( flight AT 770). After 3 hours of delay, they finally told us the flight is unable to travel. it was on July 28, 2019 at Roissy Airport( France) . A lady from the flight attendance hurried us to get out from the plane before she turnes off the light. They brought passengers at the hotel late in th night , so they will not have to pay our dinner. The next day, we were fightingt to get our right to flight because most of us bought in advance their ticket months ago. They called the Police on us , but we explained calmely that we were not violent. We are only asking them to put us in alternative flight to Dakar. Finally, they provided us with another plane around 7:00 PM. During my return on August 13, I lost my two bags. I made a claim through ALYZIA , but When you call the call center with the number they gave you, you will be waiting for more than 30 MN before being notified that the system is unable to take your call.