Thai Airways International review by Tim 2017-07-09

Very disappointing. First time with Thai Airways and hopefully the last. The first leg of the journey was fine, the second was awful. They've clearly gone for the tightest configuration possible on the A380; I've literally never had such little legroom - even the budget local airline I flew with a couple of days earlier provided more legroom on a 1 hour flight! Also you'd think the best staff would be on the A380 routes, but they were generally inferior to the staff on the short-haul and one in particular was far and away the rudest most arrogant air steward I've ever encountered - it's a mystery what Thai Airways' HR department is doing allowing someone like that onto one of their planes - not fit for any job that requires customer interaction. Some other comments: Their 'butter' is just not; it's like eating particularly cheap 1980s margarine. 2 out of 3 usb ports in our row were broken - do they not check these things? Perhaps an airline offering 12-hour overnight flights should provide disposable toothbrushes and toothpaste... lots do. Food-wise 'slightly below average' is probably the fairest rating. Also the ground crew were truly clueless; the slowest I've ever seen a che