I saved for 5 years to take my family of 4 on a trip to Italy. A 10 day trip for 16,000 dollars. The entire trip was ruined due to Air Canada losing our luggage. 10 days in Italy, no clothes, essential items, prescription meds, everything in those cases. It has been 3 weeks since we have returned from the trip and all 3 of our suitcases still have not been returned. I will never fly Air Canada again. I feel like I wasted a large sum of money for a once in a lifetime trip for my family and it was all due to Air Canada. That trip was a nightmare. Air Canada also doesn't even accept calls on their 800 baggage number. I don't know how they are in business to be honest. Avoid them at all costs.
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Air Canada
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