Etihad Airways review by Noman

On March 15, the day my sister booked a flight using her credit card directly from Etihad's website. The fare showed 1100 USD on the window before she confirmed the payment details but later she was charged an amount of 3979 USD. When we called Etihad's at +18669481081, the agent told us that we couldn't do anything about it now. I am extremely disappointed that a simple billing error couldn't be resolved on the call. So on three separate occasions, I got onto the call center number used for Canada. Each time I could find nobody able to help. I was told by one operator to call Etihad in Abu Dhabi which I did. “No sorry there is nothing we can do we don’t deal with this kind of situation in this department, but you can use the feedback feature on the website or email travel bank directly”. and it goes on. They lost my 2 pieces of baggage