Two flights, two and from Bali, with Jetstar in January. Both ran very smoothly without any issues. Yes, leg room was a bit restricted but not as much as other budget airlines. On board food/drink selection was adequate for a short 3 hour flight and I came prepared with my own entertainment which made the time pass quickly. Book tickets with a budget airline with eyes open and it shouldn't be an issue. Will fly with Jetstar again. My ratings are based on past experiences with other budget airlines and it would be unfair to compare Jetstar with non-budget airlines.
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Jetstar
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
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Check-in Process
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Meals and Beverages
Recommend Airline