Passenger Review
Copa Airlines review by Martine
4 / 10
29 October, 2020 by Martine Guillemette
Been stuck in Nicaragua for 7 months waiting for a refund or a flight back home. Copa is not even answering the phone anymore and when I try to connect to their website to get infos on what's going on with my money, I get this message : "We are sorry, but the server is unavailable. Please try again". Filed a complaint to BBB, hope I get my 640$ back, but I'm not holding my breath. It seems like they're going bankrupt and they're not telling anyone... Worst airline ever.
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Copa Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
Check-in Process
Meals and Beverages
Recommend Airline