Been stuck in Nicaragua for 7 months waiting for a refund or a flight back home. Copa is not even answering the phone anymore and when I try to connect to their website to get infos on what's going on with my money, I get this message : "We are sorry, but the server is unavailable. Please try again". Filed a complaint to BBB, hope I get my 640$ back, but I'm not holding my breath. It seems like they're going bankrupt and they're not telling anyone... Worst airline ever.
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Copa Airlines
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
1
Baggage Handling
1
Check-in Process
3
Meals and Beverages
1
Recommend Airline