Absolute worst experience ever. Gate agent in San Fran closed doors with people still in line to board. She became surly when asked why, and she refused to identify herself when asked. Forty minutes later and we were allowed to board. There was never an announcement, explanation, or apology by her, the gate crew, or the flight crew. Connecting flight out of Denver changed gates twice without announcements and was over an hour late departing. Online chat never responded to multiple requests. They have to be the most mismanaged airline I’ve ever flown. Tickets could be free and they would not be worth it.
0
Comments
No comments yet, be the first to write one.
Frontier Airlines
Overall Value for Money
n/a
Seat and Cabin Space
n/a
Customer Service
n/a
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline