Passenger Review

IndiGo review by Thomas

7 / 10

23 November, 2019 by Thomas Reprich

Economy Class

The colour indigo is fresh and happy – even saying the word out loud makes me smile. The airline IndiGo is no different. Keeping in mind that this is a low-cost carrier, it was virtually impossible to tack any negativity onto this airline. They embrace a fun outlook on just about everything, from their inflight magazine, titled ‘6E’ (pronounced ‘sexy’), to their luggage buggies on the tarmac, called ‘Ground Force’. Yes, the seats are narrow (no worse than any other budget airline) and they don’t recline, which is a blessing when you’re trying to watch a video on your tablet/phone – that’s right, the seats do not have monitors built in. You pay for food and beverages (it’s the norm now), but the prices are fair and some of the snacks are served in fun packaging that you might even want to take home. I know I did. I still have my ‘Nut Case’. Blue is my favorite colour, and now IndiGo is my favorite budget airline. Four Thumbs Up

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IndiGo

IndiGo

Overall Value for Money

4

Seat and Cabin Space

3

Customer Service

4

In Flight Entertainment

3

Baggage Handling

4

Check-in Process

4

Meals and Beverages

3

Recommend Airline