Just flown business class Melbourne Bangkok return. Can only say this a pretty poor service compared to other Airlines I've used flying in and of Melbourne. The seating was cramped (A350), the meals just passable, the infotainment old and tired needs a technology up grade. The service on board was what I would describe as try hard but, they they still puss the fod and drinks trolleys down the isles as in economy class, not what I have experienced with other business class carriers.the
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Thai Airways
Overall Value for Money
3
Seat and Cabin Space
2
Customer Service
3
In Flight Entertainment
1
Baggage Handling
4
Check-in Process
4
Meals and Beverages
3
Recommend Airline