The airline canceled my outbound flight less than 12 hours from takeoff. Their website wouldn't allow replacement booking within 12 hours except for seats costing 6 times the original price. No customer service was available either by phone or online. A truly mean spirited and callous treatment
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JetBlue Airways
Overall Value for Money
n/a
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline