Air Canada review by Kevin

flight to PDX was also delayed. That made it possible to get back onto our original flight. Customer service approved us to board the original flight. Our assigned seats turned out to be crew seats. We had to dash around to find two seats. The crew did nothing to help. The plane we were on was terribly old.In the four-plus hour flight, no blankets, no pillows, no food no media, no magazines The seating was so tight that even to smallish people like us had our knees pressed up against the seat in front of us the entire flight. Our bags got lost. It was 10:30 at night. No Air Canada agent was present at PDX. We were unable to file a missing luggage report. unless you've got a file number that's issued at the airport, you cannot use the online system. I waited 34 minutes on the phone for an agent. When she answered, her Indian accent was so strong that I had to ask her to repeat every question several times. I had to repeat my answers to her questions several times. She hung up on me.