China Eastern review by Max

Absolutely rude staff at the check in. We were travelling as a couple and were given two seperate seats 30 rows apart. This is given that we tried to check in online 24hrs before the flight and their website did not let us check in online with unclear error messages. We asked staff to see if they could reunite us given that my wife was pregnant and I couldn't leave her alone for the duration of the flight. Staff were very reluctant to help and had a very aggressive and rude attitude towards us. It looked like staff were not expecting such a simple request and were looking at us as if we were criminals for making such a request! When we got onboard, we saw lots of seats are empty and could have easily been allocated to us. We asked the crew and they changed our seats eventually, but it was a shame this was not done by check in staff in the first place! Very bad experience with this airline. In-flight service was mediocre and very basic.