Czech Airlines review by Eduardo

We traveled by Czech Airlines on April 13, 2018 and had a big disappointment with the company. I would not recommend anyone to travel for it. The flight was packed, at the time of boarding our hand luggage had to go in the luggage compartment (coming back scratched). As our bags were organized we decided not to risk placing these volumes in them for fear of losing or delaying our flight. So far so good, but we were charged an exorbitant amount for carrying a small bag with our passports, tickets and hotel documents, as well as a small backpack almost empty with wrappers in case of cooling during the trip or landing. It was charged more than R $ 400,00 (four hundred reais) or something close to 100 euros, and one of the receipts issued was delivered with the name of another passenger. After paying this amount, our volumes were placed under our feet, as there was no space in the luggage compartments. We traveled by TAP, easyJet and GOL airlines in the same class; in none of them was this charge traveling in the same way with the same volumes. The disgust for disregard and discomfort in paying for something we did not receive was great. I do not advise this company.