I was flying from Chengdu to Singapore. Accidently I bought a ticket for the next Friday, instead of today. I was totally destroyed. But I had shock that SilkAir worker was staying near me and helping me to change tickets with patience and finally I got on the plane with paying some fees. But I never ever had so good customer service on the airlines. I definitely recommend SilkAir and I like it.
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SilkAir
Overall Value for Money
5
Seat and Cabin Space
5
Customer Service
5
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline