On a return flight to Dulles Airport from Keflavik, our Icelandair flight was delayed 4+ hours in Keflavik, causing us to miss our connecting flight with UA at Dulles. This caused us to stay an extra day in Dulles and fly home the next day via UA, which was extra expenses for flight, hotel and food. Travelling is work and expensive, but rewarding. HMS.
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Icelandair
Overall Value for Money
2
Seat and Cabin Space
1
Customer Service
4
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline